Terms of service

To shop at FOLKLORE you have to be at least 18 years old. You need to have a valid credit card or debit card. By placing an order you assure that all the details you provide are truthful and correct. You are responsible that the order you have placed is correct in terms of chosen product, size, quantity, colour and so on.

If the item is sold out, but you wish to be notified when its back, please follow the link “Notify me when its back in stock” to receive an email with a notification.

We can’t guarantee though that it’s still available when you try to buy it since it might be a popular item. We will do our best though to help you get the desired item.


Keeping you and your personal data secure is very important to us.
We do this by:

  • using a Secure Socket Layer ("SSL") to encrypt the personal data that you send us during the order process (including any financial information such as credit or debit card details);
  • requiring you to establish a password to access your account on our Website;
  • not keeping details of your credit or debit card that would enable any third party to transact using that credit or debit card (such as your CCV number)

Terms and Conditions for SMS Marketing:
1. Introduction
These terms and conditions govern the use of SMS marketing services provided by FOLKLORETHELABEL ("we," "us," or "our") to our customers ("you" or "your"). By opting in to our SMS marketing service, you agree to comply with these terms and conditions.

2. Consent and Opt-In
By providing your mobile phone number and opting in to our SMS marketing service, you give us permission to send you promotional messages, updates, and offers related to our online shop. You confirm that you are the authorized user of the mobile phone number provided.

3. Message Frequency
We strive to maintain a reasonable frequency of SMS messages to avoid any inconvenience to our customers. However, please note that message frequency may vary depending on promotions, new product launches, or other relevant updates.

4. Message Content
Our SMS messages may include promotional offers, discounts, product updates, event invitations, and other relevant information related to our online shop. We aim to provide valuable and relevant content to enhance your shopping experience.

5. Opt-Out
If you no longer wish to receive SMS messages from us, you can opt-out at any time by replying with the keyword "STOP" to any of our SMS messages. Once you opt-out, you will no longer receive any further SMS messages from us, unless you choose to opt back in.

6. Data and Privacy
We respect your privacy and will handle your personal information in accordance with our Privacy Policy. By opting in to our SMS marketing service, you acknowledge and agree that we may collect, store, and process your personal information for the purpose of providing SMS marketing messages.

7. Charges and Carrier Fees
While we do not charge any fees for receiving SMS messages, standard message and data rates may apply depending on your mobile carrier plan. You are solely responsible for any fees or charges imposed by your mobile carrier.

8. Termination
We reserve the right to terminate or suspend our SMS marketing service at any time, without prior notice. We may also terminate your access to our SMS marketing service if you violate these terms and conditions or engage in any fraudulent or abusive behavior.

9. Modifications
We may update or modify these terms and conditions from time to time. Any changes will be effective immediately upon posting the revised terms and conditions on our website. It is your responsibility to review these terms and conditions periodically.

10. Contact Information
If you have any questions or concerns regarding our SMS marketing service or these terms and conditions, please contact us at INFO@FOLKLORETHELABEL.COM

By opting in to our SMS marketing service, you acknowledge that you have read, understood, and agreed to these terms and conditions.