Terms of service

To shop at FOLKLORE you have to be at least 18 years old. You need to have a valid credit card or debit card. By placing an order you assure that all the details you provide are truthful and correct. You are responsible that the order you have placed is correct in terms of chosen product, size, quantity, colour and so on.

If the item is sold out, but you wish to be notified when its back, please follow the link “Notify me when its back in stock” to receive an email with a notification.

We can’t guarantee though that it’s still available when you try to buy it since it might be a popular item. We will do our best though to help you get the desired item.

 

Keeping you and your personal data secure is very important to us.
We do this by:

  • using a Secure Socket Layer ("SSL") to encrypt the personal data that you send us during the order process (including any financial information such as credit or debit card details);
  • requiring you to establish a password to access your account on our Website;
  • not keeping details of your credit or debit card that would enable any third party to transact using that credit or debit card (such as your CCV number)

We ship worldwide. Shipping price will be included in your overall purchase during checkout after entering your shipping address. Please note that dispatch takes up to 5 days for the item to be released from our warehouse. You will then receive an email with a notification regarding your order and tracking details.

All product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. As we are unable to advise the amount this may be, we will always seek your confirmation by email prior to dispatching an order. Please look out for this email to ensure timely dispatch of your order.

Estimated delivery time is up to 5 to 10 working days after dispatch.

For pre-order items estimated time of delivery will be included in the items page.